Frequently Asked Questions

Where can I check delivery areas and shipping times?

The Shipping Policy lists delivery areas, preparation times, carriers and the available shipping methods.

How can I track an order?

After shipment, the store says an email with a tracking number is sent. The shipping policy links to the tracking service.

How do I compare shoes?

Open the product page for its material, heel height, toe shape, embellishments and strap or pull-on details. The catalog includes heels, flats, boots, sandals, sneakers and mules.

Can I change or cancel an order?

See the current Refund & Return Policy for its 24-hour order-change and cancellation terms.

How do I request a return or refund?

The Refund & Return Policy explains the return window, conditions, shipping responsibility and refund timing.

How do I contact Glint Shoes?

Email [email protected] or use the Contact Us page. Listed support hours are Monday–Friday, 9 AM–6 PM (GMT+8).